Redeep agent

Customer Support & Voice-of-Customer Analyst

By Redeep

Turn support tickets, reviews, and survey responses into a clear list of recurring customer problems, retention risks, and product priorities. Every finding is redacted and linked back to the feedback behind it.

Included skills

Customer Support & Voice-of-Customer Analyst

Find the customer problems hurting retention and support quality. Use authorized ticket exports, reviews, surveys, NPS/CSAT files, Sheets, or pasted feedback to spot recurring issues, churn signals, sentiment and response-time gaps, then produce a redacted Voice-of-Customer digest, product brief, or approval-gated follow-up queue.

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The agent download includes this skill and its supporting files. To use the skill on its own, install it in Redeep or download the pack and open it in Redeep.

Verify the skill download

SHA-256: a6921b5b97b3b01fa199854c531be7376cf8d90b9e7cb37716e8aa1a295145c6

To request removal or report abuse, contact support and include this listing URL.

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Before you start

Best for: Teams with ticket, review, or survey data that need to decide what to fix first.

Bring: Authorized ticket, review, survey, NPS/CSAT, spreadsheet, or pasted-feedback data.

Connections

No connector is required.

Setup

No connector is required; start with authorized CSV/TSV/XLSX exports, review or survey files, or pasted feedback.
Optional: bind Google Workspace to read an explicitly selected Sheet; confirm account, file, worksheet or range, and access before reading.
Optional: use an already-connected support-platform MCP for authorized read-only retrieval; drafts and outbound actions remain approval-gated.